| Mission and objectives of the university were clearly defined |
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| University had set policy to resolve students grievance in case of assessment |
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| Academic calendar was maintained properly |
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| University authority was sincere enough to maintain sound environment to teaching learning |
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| Fairness and transparency of academic decisions at all levels were maintained (such as admission, publication of results etc.) |
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| University provided handbook with details of academic programs and rules regulations |
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| Documentations were maintained properly |
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| Students Club was active to arrange extra-curricular activities |
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| University website was well designed with easy access to information |
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| Mission and objective of the university were well communicated |
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| Students opinion regarding academic and extra-academic matters were treated properly |
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